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Frequently Asked Questions

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  • How do I report a bug or issue with PATOffice?
    Please contact us to report a bug or issue: e-mail: info@europatent.net Chat: Live chat in the bottom right corner Phone: +49 89/41 11 561-0Few readers
  • Where does the patent data in PATOffice come from?
    Our patent data comes from several established and renowned databases. For further information please feel free to get in touch with us.Few readers
  • How can I cancel my subscription or contract?
    If you wish to cancel your subscription or contract, please contact us: e-mail: info@europatent.net Chat: Live chat in the bottom right corner Phone: +49 89/41 11 561-0 We will get back to you shortly.Few readers
  • How do I receive support or assistance?
    You can reach out to us for support or assistance: e-mail: support@europatent.net Chat: Live chat in the bottom right corner Phone: +49 89/41 11 561-0Few readers
  • How do I upgrade or downgrade my subscription plan?
    Please contact us to upgrade or downgrade your subscription plan: E-mail: sales@europatent.net Chat: Live chat in the bottom right corner Phone: +49 89/41 11 561-0Few readers
  • Are integrations with other tools or systems possible?
    PATOffice is a standalone-service. At the moment there are no integrations of any tools or system possible.Few readers
  • How do I stay up-to-date with the latest features and updates?
    To stay up-to-date, sign up to our newsletter: https://europatent-25663218.hubspotpagebuilder.eu/newsletterFew readers
  • How do I access training or tutorial resources?
    We offer personalized trainings for you. Get in touch with us: e-mail: info@europatent.net Chat: Live chat in the bottom right corner Phone: +49 89/41 11 561-0Few readers
  • What is a monitoring profile?
    Based on the monitoring profile, PATOffice is provided with relevant IP rights. Our experts create a search query tailor made to your criteria (e.g. classes, competitors or titles).Few readers

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